Our Services

Capital Resources

As your practice grows, funding major and minor updates is a consideration. With the rapid pace at which dental technology is changing today, it has become more costly to stay current in order to provide the best care to your patients. We work with you to determine the needs of your practice and develop a plan to ensure your practice is inviting to patients and provides the level of technology necessary to meet today’s standard of care. Whether you need a simple refurbishing for your existing fixtures and furnishings, expanded operatories to accommodate more patients or the addition of 3D imaging to ensure proper placement of implants, we are there to support the needs of the practice from a capital resource perspective.

Human Resources Support

We make Human Resources simple by taking the management of it off your plate. Our goal is to foster a healthy team environment that encourages excellent patient care, professional growth, retention, and employee satisfaction. We enhance the efficiency of your office by managing:

• Health and wellness benefits
• Vacation scheduling, time tracking, and paid time off
• Personnel management
• Performance reviews
• Employee incentive programs
• Continuing education

IT Support

As technology advances, IT and digital security will continue to grow as a factor in the success of your practice. We provide solid, effective IT support, administering everything from your practice management system, including updates and improvements, to data security and encryption for emails and mobile devices, to the hardware necessary to run your office. We also ensure your office runs smoothly with network solutions, software maintenance and licensing, secure WIFI access and HIPAA Compliance.

Marketing and Advertising

Marketing is about more than placing ads or sending out mailers. Effective marketing establishes your brand, grows your practice and provides constant marketing support that encourages new visits, patient compliance, and referrals. We work with you to understand your market, the unique attributes of your practice and your business needs in order to develop a comprehensive marketing plan that is effective.

For most practices, an effective strategy requires a mix of a number of marketing tactics, including:

• Social media strategy and execution
• Online reputation/review management
• Website development and search engine optimization
• Mass media advertising
• Google AdWord campaigns
• Google business page management
• Digital marketing

Accounting

Effectively understanding the finances of your practice is critical to your long-term success yet can be a very time-consuming aspect of running a practice. Our centralized accounting offers you a team of highly qualified experts to help ensure your business is running as smoothly and cost-effectively as possible. Our accounting services help maintain your office’s:

• Budgeting and forecasting
• Financial reporting
• Accounts payable
• Taxes
• Business licenses

Billing & Collections

Third-party insurance is becoming a bigger part of dental practices every day. The ability to effectively manage billing and collections can be one of the most tedious aspects of any dental practice. Doing so effectively in order to maximize your revenue is critical, and that’s where we come in. Our team will take care of billing and collections for our affiliated practices, thereby freeing up your staff to ensure they provide an exceptional patient experience to every patient. We handle the claims process from cradle to grave, including working with our dental professionals on appeals as necessary. All of this frees up your staff to spend more time with patients and create a nurturing environment they’ll return to when they are in need of further treatment.

Recruitment & Development

Your staff is the core of your business and is integral to providing excellent patient care. We work with you to ensure your team is well-rounded and we will recruit staff that is a great fit for your office and culture. We encourage a collaborative team environment and provide both professional and personal growth with opportunities for continuing education.

To ensure the best patient care, we also assist with succession planning for you and your staff. Our goal is to always find annd hire candidates that are the best fit for your office culture and services provided. We focus on employee retention and satisfaction to minimize turnover and provide a comfortable, familiar environment for your patients.

Payor Credentialing & Contracting

The process of maintaining credentialing with payers is tedious and time-consuming, yet a requirement in order to get paid for services rendered. Our team creates a database for each provider that allows us to seamlessly complete the credentialing and re-credentialing process with payers. Expiration dates for required documents are tracked to ensure we always have current documentation and can submit to payers in a timely manner. Furthermore, our team can assist with analyzing payer agreements to determine if rates are satisfactory to our providers. If they are, then the team manages the contracting process to ensure our providers are in-network with the right payers. All of this ensures the Billing and Collections team have the ability to seamlessly bill and collect for the services provided.

Purchasing Leverage

We leverage our group buying power to secure the quality products you use for the clinical care of your patients and that they are procured at a more competitive price. We work with you and your staff to ensure the quality of services you provide isn’t interrupted and make improvements when necessary. Managing everything from your basic tools, to your advanced 3D imaging equipment, to formulary maintenance are all part of the services we provide to our affiliates.

Facilities Improvements & Maintenance

We recognize a facility that is fresh, up to date and in good working order is important to both the patient experience and your employee satisfaction and impacts the efficiency and effectiveness of your office. We take care of the small stuff that adds up to a major frustration if not addressed.

We work with you to ensure your office is comfortable for your patients and meets your expectations – inside and out.